# Translation of Odoo Server.
# This file contains the translation of the following modules:
# 	* helpdesk
# 
# Translators:
# Wil Odoo, 2024
# Chill Liao <chill421@qq.com>, 2024
# Chloe Wang, 2024
# Jeffery CHEN <jeffery9@gmail.com>, 2024
# Raymond Yu <cl_yu@hotmail.com>, 2024
# Odoo哥 <vnsoft.he@gmail.com>, 2024
# 
msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 18.0+e\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2024-10-25 09:12+0000\n"
"PO-Revision-Date: 2024-09-25 09:44+0000\n"
"Last-Translator: Odoo哥 <vnsoft.he@gmail.com>, 2024\n"
"Language-Team: Chinese (China) (https://app.transifex.com/odoo/teams/41243/zh_CN/)\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: \n"
"Language: zh_CN\n"
"Plural-Forms: nplurals=1; plural=0;\n"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__answered_customer_message_count
msgid "# Exchanges"
msgstr "# 换货"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__open_ticket_count
msgid "# Open Tickets"
msgstr "# 打开工单"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_count
msgid "# Ratings"
msgstr "# 等级"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_policy_count
msgid "# SLA Policy"
msgstr "# SLA政策"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__urgent_ticket
msgid "# Urgent Ticket"
msgstr "# 紧急工单"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/res_partner.py:0
msgid "%(partner_name)s's Tickets"
msgstr "%(partner_name)s的技术支持请求"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_sla.py:0
#: code:addons/helpdesk/models/helpdesk_team.py:0
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "%s (copy)"
msgstr "%s（副本）"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "(any of these tags)"
msgstr "（其中任何一个标签）"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower
msgid ""
",\n"
"    <br/><br/>"
msgstr ""
",\n"
"    <br/><br/>"

#. module: helpdesk
#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_1
msgid "2 days to start"
msgstr "2天后开始"

#. module: helpdesk
#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_2
msgid "7 days to finish"
msgstr "7天后完成"

#. module: helpdesk
#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_3
msgid "8 hours to finish"
msgstr "8 小时完成"

#. module: helpdesk
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
msgid "<b class=\"tip_title\">Tip: Create tickets from incoming emails</b>"
msgstr "<b class=\"tip_title\">提示。从收到的电子邮件中创建工单</b>"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "<b>Drag &amp; drop</b> the card to change the stage of your ticket."
msgstr "<b>拖放</b>卡片来改变你的工单的阶段。"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"<b>Log notes</b> for internal communications (you will only notify the "
"persons you specifically tag). Use <b>@ mentions</b> to ping a colleague or "
"<b># mentions</b> to contact a group of people."
msgstr "<b>日志笔记</b>用于内部通信（您只会通知您特别标记的人员）。使用<b>@提及</b>来提醒同事或<b>#提及</b>来联系一组人员。"

#. module: helpdesk
#: model:mail.template,body_html:helpdesk.solved_ticket_request_email_template
msgid ""
"<div>\n"
"        Dear <t t-out=\"object.sudo().partner_id.name or 'Madam/Sir'\">Madam/Sir</t>,<br><br>\n"
"        We would like to inform you that we have closed your ticket (reference <t t-out=\"object.id or ''\">15</t>). \n"
"        We trust that the services provided have met your expectations and that you have found a satisfactory resolution to your issue.<br><br>\n"
"        However, if you have any further questions or comments, please do not hesitate to reply to this email to re-open your ticket. \n"
"        Our team is always here to help you and we will be happy to assist you with any further concerns you may have.<br><br>\n"
"        Thank you for choosing our services and for your cooperation throughout this process. We truly value your business and appreciate the opportunity to serve you.<br><br>\n"
"        Kind regards,<br><br>\n"
"        <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team.\n"
"    </div>\n"
"        "
msgstr ""
"<div>\n"
"        <t t-out=\"object.sudo().partner_id.name or 'Madam/Sir'\">女士/先生</t>您好！<br><br>\n"
"        谨此通知，我们已关闭您的技术支持请求（参考编号： <t t-out=\"object.id or ''\">15</t>）。\n"
"        相信我们的服务已达到您的期望，以及您的问题已得到圆满解决。<br><br>\n"
"        如果您有任何其他问题或意见，请随时回复此电子邮件，以重新打开您的技术支持请求。\n"
"        我们的团队随时为您提供帮助，竭诚为您解决任何其他问题。<br><br>\n"
"        感谢您选择我们的服务，并在整个过程中积极合作。我们十分重视您的业务，荣幸有机会为您服务。<br><br>\n"
"        祝好<br><br>\n"
"        <t t-out=\"object.team_id.name or 'Helpdesk'\">技术支持</t>团队\n"
"    </div>\n"
"        "

#. module: helpdesk
#: model:mail.template,body_html:helpdesk.rating_ticket_request_email_template
msgid ""
"<div>\n"
"    <t t-set=\"access_token\" t-value=\"object._rating_get_access_token()\"></t>\n"
"    <t t-set=\"partner\" t-value=\"object._rating_get_partner()\"></t>\n"
"    <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width:100%; margin:0;\">\n"
"    <tbody>\n"
"        <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
"            <t t-if=\"partner.name\">\n"
"                Hello <t t-out=\"partner.name or ''\">Brandon Freeman</t>,<br><br>\n"
"            </t>\n"
"            <t t-else=\"\">\n"
"                Hello,<br>\n"
"            </t>\n"
"            Please take a moment to rate our services related to the ticket \"<strong t-out=\"object.name or ''\">Table legs are unbalanced</strong>\"\n"
"            <t t-if=\"object._rating_get_operator().name\">\n"
"                assigned to <strong t-out=\"object._rating_get_operator().name or ''\">Mitchell Admin</strong>.<br>\n"
"            </t>\n"
"            <t t-else=\"\">\n"
"                .<br><br>\n"
"            </t>\n"
"        </td></tr>\n"
"        <tr><td style=\"text-align: center;\">\n"
"            <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width:100%; margin: 32px 0px 32px 0px; display: inline-table;\">\n"
"                <tr><td style=\"font-size: 14px; text-align:center;\">\n"
"                    <strong>Tell us how you feel about our services</strong><br>\n"
"                    <span style=\"text-color: #888888\">(click on one of these smileys)</span>\n"
"                </td></tr>\n"
"                <tr><td style=\"font-size: 14px;\">\n"
"                    <table style=\"width:100%;text-align:center;margin-top:2rem;\">\n"
"                        <tr>\n"
"                            <td>\n"
"                                <a t-attf-href=\"/rate/{{ access_token }}/5\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
"                                    <img alt=\"Satisfied\" src=\"/rating/static/src/img/rating_5.png\" title=\"Satisfied\">\n"
"                                </a>\n"
"                            </td>\n"
"                            <td>\n"
"                                <a t-attf-href=\"/rate/{{ access_token }}/3\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
"                                    <img alt=\"Okay\" src=\"/rating/static/src/img/rating_3.png\" title=\"Okay\">\n"
"                                </a>\n"
"                            </td>\n"
"                            <td>\n"
"                                <a t-attf-href=\"/rate/{{ access_token }}/1\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
"                                    <img alt=\"Dissatisfied\" src=\"/rating/static/src/img/rating_1.png\" title=\"Dissatisfied\">\n"
"                                </a>\n"
"                            </td>\n"
"                        </tr>\n"
"                    </table>\n"
"                </td></tr>\n"
"            </table>\n"
"        </td></tr>\n"
"        <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
"            We appreciate your feedback. It helps us improve continuously.\n"
"            <br><br><span style=\"margin: 0px 0px 0px 0px; font-size: 12px; opacity: 0.5; color: #454748;\">This customer survey has been sent because your ticket has been moved to the stage <b t-out=\"object.stage_id.name or ''\">In Progress</b>.</span>\n"
"        </td></tr>\n"
"    </tbody>\n"
"    </table>\n"
"</div>\n"
"        "
msgstr ""
"<div>\n"
"    <t t-set=\"access_token\" t-value=\"object._rating_get_access_token()\"></t>\n"
"    <t t-set=\"partner\" t-value=\"object._rating_get_partner()\"></t>\n"
"    <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width:100%; margin:0;\">\n"
"    <tbody>\n"
"        <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
"            <t t-if=\"partner.name\">\n"
"                <t t-out=\"partner.name or ''\">Brandon Freeman</t> 您好！<br><br>\n"
"            </t>\n"
"            <t t-else=\"\">\n"
"                您好！<br>\n"
"            </t>\n"
"            请抽少许时间，对我们处理 “<strong t-out=\"object.name or ''\">枱脚不平</strong>” 问题的服务评分。\n"
"            <t t-if=\"object._rating_get_operator().name\">\n"
"                该项服务要求是分派给 <strong t-out=\"object._rating_get_operator().name or ''\">Mitchell Admin</strong> 处理的。<br>\n"
"            </t>\n"
"            <t t-else=\"\">\n"
"                <br><br>\n"
"            </t>\n"
"        </td></tr>\n"
"        <tr><td style=\"text-align: center;\">\n"
"            <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width:100%; margin: 32px 0px 32px 0px; display: inline-table;\">\n"
"                <tr><td style=\"font-size: 14px; text-align:center;\">\n"
"                    <strong>享用我们的服务后，你的感受是：</strong><br>\n"
"                    <span style=\"text-color: #888888\">（请选择下列一个表情并按下）</span>\n"
"                </td></tr>\n"
"                <tr><td style=\"font-size: 14px;\">\n"
"                    <table style=\"width:100%;text-align:center;margin-top:2rem;\">\n"
"                        <tr>\n"
"                            <td>\n"
"                                <a t-attf-href=\"/rate/{{ access_token }}/5\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
"                                    <img alt=\"滿意\" src=\"/rating/static/src/img/rating_5.png\" title=\"滿意\">\n"
"                                </a>\n"
"                            </td>\n"
"                            <td>\n"
"                                <a t-attf-href=\"/rate/{{ access_token }}/3\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
"                                    <img alt=\"還可以\" src=\"/rating/static/src/img/rating_3.png\" title=\"還可以\">\n"
"                                </a>\n"
"                            </td>\n"
"                            <td>\n"
"                                <a t-attf-href=\"/rate/{{ access_token }}/1\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
"                                    <img alt=\"不滿意\" src=\"/rating/static/src/img/rating_1.png\" title=\"不滿意\">\n"
"                                </a>\n"
"                            </td>\n"
"                        </tr>\n"
"                    </table>\n"
"                </td></tr>\n"
"            </table>\n"
"        </td></tr>\n"
"        <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
"            感谢回应。 您的宝贵意见将协助我们持续改进。\n"
"            <br><br><span style=\"margin: 0px 0px 0px 0px; font-size: 12px; opacity: 0.5; color: #454748;\">注：本次客户意见调查，是因应您的服务要求已在<b t-out=\"object.stage_id.name or ''\"> “进行中” </b>阶段，由系统自动发出。</span>\n"
"        </td></tr>\n"
"    </tbody>\n"
"    </table>\n"
"</div>\n"
"        "

#. module: helpdesk
#: model:mail.template,body_html:helpdesk.new_ticket_request_email_template
msgid ""
"<div>\n"
"    Dear <t t-out=\"object.sudo().partner_id.name or object.sudo().partner_name or 'Madam/Sir'\">Madam/Sir</t>,<br><br>\n"
"    Your request\n"
"    <t t-if=\"hasattr(object.team_id, 'website_id') and object.get_portal_url()\">\n"
"        <a t-attf-href=\"{{ object.team_id.website_id.domain }}/my/ticket/{{ object.id }}/{{ object.access_token }}\" t-out=\"object.name or ''\">Table legs are unbalanced</a>\n"
"    </t>\n"
"    has been received and is being reviewed by our <t t-out=\"object.team_id.name or ''\">VIP Support</t> team.<br><br>\n"
"    The reference for your ticket is <strong><t t-out=\"object.ticket_ref or ''\">15</t></strong>.<br><br>\n"
"\n"
"    To provide any additional information, simply reply to this email.<br><br>\n"
"    <t t-if=\"object.team_id.show_knowledge_base\">\n"
"        Don't hesitate to visit our <a t-attf-href=\"{{ object.team_id.get_knowledge_base_url() }}\">Help Center</a>. You might find the answer to your question.\n"
"        <br><br>\n"
"    </t>\n"
"    <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
"        Feel free to close your ticket if our help is no longer needed. Thank you for your collaboration.<br><br>\n"
"    </t>\n"
"\n"
"    <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
"        <t t-if=\"hasattr(object.team_id, 'website_id') and object.team_id.use_website_helpdesk_form\">\n"
"            <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 13px;\" t-att-href=\"'%s%s' % (object.team_id.website_id.domain or '', object.get_portal_url())\" target=\"_blank\">View Ticket</a>\n"
"        </t>\n"
"        <t t-else=\"\">\n"
"            <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; text-decoration: none; color: #fff; border-radius: 5px; font-size:13px;\" t-att-href=\"object.get_portal_url()\" target=\"_blank\">View Ticket</a>\n"
"        </t>\n"
"        <t t-if=\"hasattr(object.team_id, 'website_id') and object.team_id.allow_portal_ticket_closing\">\n"
"            <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; text-decoration: none; color: #fff; border-radius: 5px; font-size:13px;\" t-att-href=\"'%s/my/ticket/close/%s/%s' % (object.team_id.website_id.domain or '', object.id, object.access_token)\" target=\"_blank\">Close Ticket</a>\n"
"        </t>\n"
"        <t t-elif=\"object.team_id.allow_portal_ticket_closing\">\n"
"            <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; text-decoration: none; color: #fff; border-radius: 5px; font-size:13px;\" t-att-href=\"'/my/ticket/close/%s/%s' % (object.id, object.access_token)\" target=\"_blank\">Close Ticket</a>\n"
"        </t>\n"
"        <t t-if=\"object.team_id.use_website_helpdesk_forum or object.team_id.use_website_helpdesk_knowledge or object.team_id.use_website_helpdesk_slides\">\n"
"            <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; text-decoration: none; color: #fff; border-radius: 5px; font-size:13px;\" t-att-href=\"object.team_id.feature_form_url\" target=\"_blank\">Visit Help Center</a>\n"
"        </t><br><br>\n"
"    </div>\n"
"\n"
"    Best regards,<br><br>\n"
"    <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team\n"
"</div>\n"
"        "
msgstr ""
"<div>\n"
"    亲爱的 <t t-out=\"object.sudo().partner_id.name or object.sudo().partner_name or '先生 / 女士'\">先生 / 女士</t>：<br><br>\n"
"    您的支援请求“\n"
"    <t t-if=\"hasattr(object.team_id, 'website_id') and object.get_portal_url()\">\n"
"        <a t-attf-href=\"{{ object.team_id.website_id.domain }}/my/ticket/{{ object.id }}/{{ object.access_token }}\" t-out=\"object.name or ''\">桌腿不平衡</a>\n"
"    </t>\n"
"    ”已收到，现正由我们的 <t t-out=\"object.team_id.name or ''\">VIP 支持</t>团队审核并及时跟进。<br><br>\n"
"    技术支持请求参考编号：<strong><t t-out=\"object.ticket_ref or ''\">15</t></strong><br><br>\n"
"\n"
"    若有任何额外信息需要提供，只需回复此电邮。<br><br>\n"
"    <t t-if=\"object.team_id.show_knowledge_base\">\n"
"        同时，欢迎您看看我们的<a t-attf-href=\"{{ object.team_id.get_knowledge_base_url() }}\">帮助中心</a>，说不定已有资料解答您的疑问。\n"
"        <br><br>\n"
"    </t>\n"
"    <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
"        当您不再需要协助时，欢迎主动关闭此支持请求。感谢合作。<br><br>\n"
"    </t>\n"
"\n"
"    <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
"        <t t-if=\"hasattr(object.team_id, 'website_id') and object.team_id.use_website_helpdesk_form\">\n"
"            <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; text-decoration: none; color: #fff; border-radius: 5px; font-size: 13px;\" t-att-href=\"'%s%s' % (object.team_id.website_id.domain or '', object.get_portal_url())\" target=\"_blank\">查看请求</a>\n"
"        </t>\n"
"        <t t-else=\"\">\n"
"            <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; text-decoration: none; color: #fff; border-radius: 5px; font-size:13px;\" t-att-href=\"object.get_portal_url()\" target=\"_blank\">查看请求</a>\n"
"        </t>\n"
"        <t t-if=\"hasattr(object.team_id, 'website_id') and object.team_id.allow_portal_ticket_closing\">\n"
"            <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; text-decoration: none; color: #fff; border-radius: 5px; font-size:13px;\" t-att-href=\"'%s/my/ticket/close/%s/%s' % (object.team_id.website_id.domain or '', object.id, object.access_token)\" target=\"_blank\">關閉請求</a>\n"
"        </t>\n"
"        <t t-elif=\"object.team_id.allow_portal_ticket_closing\">\n"
"            <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; text-decoration: none; color: #fff; border-radius: 5px; font-size:13px;\" t-att-href=\"'/my/ticket/close/%s/%s' % (object.id, object.access_token)\" target=\"_blank\">关闭请求</a>\n"
"        </t>\n"
"        <t t-if=\"object.team_id.use_website_helpdesk_forum or object.team_id.use_website_helpdesk_knowledge or object.team_id.use_website_helpdesk_slides\">\n"
"            <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; text-decoration: none; color: #fff; border-radius: 5px; font-size:13px;\" t-att-href=\"object.team_id.feature_form_url\" target=\"_blank\">前往帮助中心</a>\n"
"        </t><br><br>\n"
"    </div>\n"
"\n"
"    祝好<br><br>\n"
"    <t t-out=\"object.team_id.name or '技術支援'\">技术支持</t>团队\n"
"</div>\n"
"        "

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid ""
"<i class=\"fa fa-envelope-o\" title=\"Domain alias\" role=\"img\" aria-"
"label=\"Domain alias\"/>&amp;nbsp;"
msgstr ""
"<i class=\"fa fa-envelope-o\" title=\"域 alias\" role=\"img\" aria-label=\"域 "
"alias\"/>&amp;nbsp;"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid ""
"<i class=\"fa fa-fw o_button_icon fa-smile-o text-success\" invisible=\"rating_avg &lt; 3.66\" title=\"Satisfied\"/>\n"
"                            <i class=\"fa fa-fw o_button_icon fa-meh-o text-warning\" invisible=\"rating_avg &lt; 2.33 or rating_avg &gt;= 3.66\" title=\"Okay\"/>\n"
"                            <i class=\"fa fa-fw o_button_icon fa-frown-o text-danger\" invisible=\"rating_avg &gt;= 2.33\" title=\"Dissatisfied\"/>"
msgstr ""
"<i class=\"fa fa-fw o_button_icon fa-smile-o text-success\" invisible=\"rating_avg &lt; 3.66\" title=\"Satisfied\"/>\n"
"                            <i class=\"fa fa-fw o_button_icon fa-meh-o text-warning\" invisible=\"rating_avg &lt; 2.33 or rating_avg &gt;= 3.66\" title=\"Okay\"/>\n"
"                            <i class=\"fa fa-fw o_button_icon fa-frown-o text-danger\" invisible=\"rating_avg &gt;= 2.33\" title=\"Dissatisfied\"/>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid ""
"<i class=\"fa fa-lg fa-clock-o me-2 mt-1\" aria-label=\"Sla Deadline\" "
"title=\"Sla Deadline\"/>"
msgstr ""
"<i class=\"fa fa-lg fa-clock-o me-2 mt-1\" aria-label=\"Sla Deadline\" "
"title=\"Sla Deadline\"/>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"<i class=\"fa fa-lightbulb-o\" role=\"img\"/><span class=\"ms-2\">To use an "
"email alias, the first step is to configure an Alias Domain. You can achieve"
" this by navigating to the General Settings and configuring the "
"corresponding field.</span>"
msgstr ""
"<i class=\"fa fa-lightbulb-o\" role=\"img\"/><span "
"class=\"ms-2\">要使用电子邮件别名，第一步是配置别名域。您可以通过导航到常规设置并配置相应字段来实现。</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"<i class=\"fa fa-lightbulb-o\"/>\n"
"                                    <span class=\"ms-2\">A rating request will automatically be sent by email to the customer when their ticket reaches the corresponding stage with the email template set.</span>"
msgstr ""
"<i class=\"fa fa-lightbulb-o\"/>\n"
"                                    <span class=\"ms-2\">当客户的工单到达相应阶段，并设置了电子邮件模板后，将自动通过电子邮件向客户发送评级请求。</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"<i class=\"fa fa-lightbulb-o\"/>\n"
"                                <span class=\"ms-2\">\n"
"                                    Type <b>/ticket</b> to create tickets<br/>\n"
"                                    Type <b>/search_tickets</b> to find tickets<br/>\n"
"                                </span>"
msgstr ""
"<i class=\"fa fa-lightbulb-o\"/>\n"
"                                <span class=\"ms-2\">\n"
"                                    输入 <b>/ticket</b> 以建立支持请求<br/>\n"
"                                    输入 <b>/search_tickets</b> 以搜寻支持请求<br/>\n"
"                                </span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<i class=\"fa fa-lightbulb-o\"/>&amp;nbsp;"
msgstr "<i class=\"fa fa-lightbulb-o\"/>&amp;nbsp;"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<i class=\"fa fa-warning\"/>&amp;nbsp;"
msgstr "<i class=\"fa fa-warning\"/>&amp;nbsp;"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<i class=\"oi oi-arrow-right\"/> Set an Alias Domain"
msgstr "<i class=\"oi oi-arrow-right\"/> 设置别名域"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "<small class=\"text-muted\">Assigned to</small>"
msgstr "<small class=\"text-muted\">分配给</small>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "<small class=\"text-muted\">Customer</small>"
msgstr "<small class=\"text-muted\">客户</small>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "<small>#</small>"
msgstr "<small>#</small>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "<small>Stage:</small>"
msgstr "<small>阶段：</small>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid ""
"<span class=\"fa fa-exclamation-triangle text-warning oe_edit_only\" "
"title=\"By saving this change, the customer phone number will also be "
"updated.\" invisible=\"not is_partner_phone_update\"/>"
msgstr ""
"<span class=\"fa fa-exclamation-triangle text-warning oe_edit_only\" "
"title=\"By saving this change, the customer phone number will also be "
"updated.\" invisible=\"not is_partner_phone_update\"/>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity
msgid "<span class=\"m-1\"/>#"
msgstr "<span class=\"m-1\"/>#"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "<span class=\"o_field_widget o_readonly_modifier\">Working Hours</span>"
msgstr "<span class=\"o_field_widget o_readonly_modifier\">工作时间</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "<span class=\"o_stat_text order-2\">Open</span>"
msgstr "<span class=\"o_stat_text order-2\">开启</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "<span class=\"o_stat_text order-2\">Tickets</span>"
msgstr "<span class=\"o_stat_text order-2\">支持请求</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"<span class=\"o_stat_text\">\n"
"                                    Avg. Rating\n"
"                                </span>"
msgstr ""
"<span class=\"o_stat_text\">\n"
"                                    平均值\n"
"                                </span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_partner_form_inherit_helpdesk
msgid "<span class=\"o_stat_text\"> Tickets</span>"
msgstr "<span class=\"o_stat_text\">工单</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "<span class=\"o_stat_text\">Rating</span>"
msgstr "<span class=\"o_stat_text\">额定值</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span class=\"text-muted text-nowrap\">Failed</span>"
msgstr "<span class=\"text-muted text-nowrap\">失败</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span class=\"text-muted text-nowrap\">Open</span>"
msgstr "<span class=\"text-muted text-nowrap\">打开</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span class=\"text-muted text-nowrap\">Unassigned</span>"
msgstr "<span class=\"text-muted text-nowrap\">未指派</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span class=\"text-muted text-nowrap\">Urgent</span>"
msgstr "<span class=\"text-muted text-nowrap\">紧急</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<span><b>Followers </b></span>"
msgstr "<span><b>追随 者 </b></span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>Average Rating</span>"
msgstr "<span>平均评分</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>Reporting</span>"
msgstr "<span>报表</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>SLA Success Rate</span>"
msgstr "<span>SLA 成功率</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>Tickets Closed</span>"
msgstr "<span>工单已关闭</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>View</span>"
msgstr "<span>查看</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid ""
"<span>Your ticket has successfully been closed. Thank you for your "
"collaboration.</span>"
msgstr "<span>您的支持请求已成功关闭。感谢您的合作</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<span>days of inactivity</span>"
msgstr "<span>不活动的天数</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "<strong class=\"col-lg-3\">Reported on</strong>"
msgstr "<strong class=\"col-lg-3\">报道</strong>"

#. module: helpdesk
#: model_terms:web_tour.tour,rainbow_man_message:helpdesk.helpdesk_tour
msgid ""
"<strong><b>Good job!</b> You walked through all steps of this tour.</strong>"
msgstr "<strong><b>做得好！</b> 您已经完成了本次教程的所有步骤。</strong>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<strong>After</strong>"
msgstr "<strong>之后</strong>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<strong>Alias </strong>"
msgstr "<strong>别名 </strong>"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_defaults
msgid ""
"A Python dictionary that will be evaluated to provide default values when "
"creating new records for this alias."
msgstr "为该别名创建新记录时，将对其进行评估以提供默认值的Python字典。"

#. module: helpdesk
#: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_tag_name_uniq
msgid "A tag with the same name already exists."
msgstr "同名标签已经存在。"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__description
msgid "About Team"
msgstr "关于团队"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Accept Emails From"
msgstr "接收邮件来自"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_warning
msgid "Access warning"
msgstr "访问警告信息"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction
msgid "Action Needed"
msgstr "所需操作"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__active
msgid "Active"
msgstr "有效"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_ids
msgid "Activities"
msgstr "活动"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_decoration
msgid "Activity Exception Decoration"
msgstr "活动异常标示"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_state
msgid "Activity State"
msgstr "活动状态"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_icon
msgid "Activity Type Icon"
msgstr "活动类型图标"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.mail_activity_type_action_config_helpdesk
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config_activity_type
msgid "Activity Types"
msgstr "活动类型"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Adapt your <b>pipeline</b> to your workflow by adding <b>stages</b> <i>(e.g."
" Awaiting Customer Feedback, etc.).</i>"
msgstr "通过添加<b>阶段</b> <i>（如等待客户反馈等）</i>，使你的<b>漏斗</b>适应你的工作流程。"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_team_action
msgid ""
"Adapt your pipeline to your workflow and track the progress of your tickets."
msgstr "使你的漏斗适应你的工作流程，并跟踪你的工单的进展。"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "Add details about this ticket..."
msgstr "添加有关此工单的详细信息..."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Add your stage and place it at the right step of your workflow by dragging &"
" dropping it."
msgstr "添加您的舞台，和通过拖放将其放置在工作流程的正确步骤。"

#. module: helpdesk
#: model:res.groups,name:helpdesk.group_helpdesk_manager
msgid "Administrator"
msgstr "管理员"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "After-Sales"
msgstr "售后"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_id
msgid "Alias"
msgstr "别名"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_contact
msgid "Alias Contact Security"
msgstr "别名授权于"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain_id
msgid "Alias Domain"
msgstr "别名域"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain
msgid "Alias Domain Name"
msgstr "别名域名"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_full_name
msgid "Alias Email"
msgstr "别名电子邮件"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_name
msgid "Alias Name"
msgstr "别名"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_status
msgid "Alias Status"
msgstr "别名状态"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_status
msgid "Alias status assessed on the last message received."
msgstr "根据收到的最后一条消息评估别名状态。"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_model_id
msgid "Aliased Model"
msgstr "模型别名"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "All"
msgstr "全部"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_tree
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_all
msgid "All Tickets"
msgstr "全部工单"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__internal
msgid "All internal users (company)"
msgstr "所有内部用户（公司）"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Allow customers to help each other on a forum. Share answers from your "
"tickets directly."
msgstr "允许客户在论坛上互相帮助。直接分享您工单中的答案。"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Allow your customers to close their own tickets"
msgstr "允许你的客户关闭他们自己的工单"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid "Archive Stages"
msgstr "存档阶段"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Archived"
msgstr "已归档"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
msgid "Are you sure you want to continue?"
msgstr "你确定你要继续吗？"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid "Are you sure you want to delete these stages?"
msgstr "您确定要删除这些阶段吗？"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
msgid "Assigned"
msgstr "已指派"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__user_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__user_id
msgid "Assigned To"
msgstr "分派给"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__user_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
msgid "Assigned to"
msgstr "分派给"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
msgid "Assignee"
msgstr "指派人"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__assign_method
msgid "Assignment Method"
msgstr "分配方法"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid ""
"At this time, there is no customer preview available to show. The current "
"ticket cannot be accessed by the customer, as it belongs to a helpdesk team "
"that is not publicly available, or there is no customer associated with the "
"ticket."
msgstr "暂时无法提供客户预览。当前技术支持请求无法由客户访问，因为它属于一个非公开的技术支持团队，或者该请求未与客户关联。"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_attachment_count
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_attachment_count
msgid "Attachment Count"
msgstr "附件数量"

#. module: helpdesk
#: model:res.groups,name:helpdesk.group_auto_assignment
msgid "Auto Assigment"
msgstr "自动分配"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Automate the assignment of new tickets to the right people, and make sure "
"all tickets are being handled"
msgstr "自动将新工单分配给合适的人员，并确保所有工单都得到处理"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_assignment
msgid "Automatic Assignment"
msgstr "自动赋值"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_ticket
msgid "Automatic Closing"
msgstr "自动关闭"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
msgid "Average"
msgstr "平均"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__avg_response_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__avg_response_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__avg_response_hours
msgid "Average Hours to Respond"
msgstr "平均响应时间"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__rating_avg
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_avg
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Average Rating"
msgstr "平均评价"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg_percentage
msgid "Average Rating (%)"
msgstr "平均评价（%）"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Average Rating for the Past 7 Days"
msgstr "过去 7 天的平均评分"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Average Rating: Dissatisfied"
msgstr "平均评价：不满意"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Average Rating: Okay"
msgstr "平均评价：满意"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Average Rating: Satisfied"
msgstr "平均评价：满意"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Average rating daily target"
msgstr "平均评价的每日目标"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "Average rating for the last 7 days"
msgstr "过去 7 天的平均评分"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Avg Last 7 days"
msgstr "平均过去 7 天"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Avg Open Hours"
msgstr "平均开放时数"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
msgid "Bad"
msgstr "糟糕"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Bill the time spent on your tickets to your customers"
msgstr "向你的客户开具花在你的工单上的时间账单"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_cancelled
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_in_progress
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_new
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_on_hold
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_solved
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__blocked
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Blocked"
msgstr "受阻"

#. module: helpdesk
#: model:helpdesk.tag,name:helpdesk.tag_crm
msgid "CRM"
msgstr "CRM"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__campaign_id
msgid "Campaign"
msgstr "活动"

#. module: helpdesk
#: model:helpdesk.stage,name:helpdesk.stage_cancelled
msgid "Cancelled"
msgstr "已取消"

#. module: helpdesk
#: model:ir.ui.menu,name:helpdesk.helpdesk_team_canned_response_menu
msgid "Canned Responses"
msgstr "预设回复"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Centralize, manage, share and grow your knowledge library. Allow customers "
"to search your articles in the help center for answers to their questions."
msgstr "集中、管理、共享和发展您的知识库。允许客户在帮助中心搜索您的文章，寻找问题答案。"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Channels"
msgstr "频道"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Click to Set Your Daily Rating Target"
msgstr "点击此处定义您的每日评价目标"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.xml:0
msgid "Click to set"
msgstr "点击设置"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Close"
msgstr "关闭"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Close Ticket"
msgstr "关闭工单"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_date
msgid "Close date"
msgstr "关闭日期"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Close inactive tickets automatically"
msgstr "自动关闭不活动的工单"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Close ticket"
msgstr "关闭工单"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Closed"
msgstr "已关闭"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Closed On"
msgstr "关闭于"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_tickets
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
msgid "Closed Tickets"
msgstr "完成的工单"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_close_analysis
msgid "Closed Tickets Analysis"
msgstr "完成的工单分析"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__closed_by_partner
msgid "Closed by Partner"
msgstr "已由搭档关闭"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__close_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__close_date
msgid "Closing Date"
msgstr "关闭日期"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__allow_portal_ticket_closing
msgid "Closure by Customers"
msgstr "客户关闭"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__color
msgid "Color"
msgstr "颜色"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__color
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__color
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__color
msgid "Color Index"
msgstr "颜色指标"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
msgid "Comment"
msgstr "备注"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__commercial_partner_id
msgid "Commercial Entity"
msgstr "商业实体"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Communication history"
msgstr "沟通历程"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_forum
msgid "Community Forum"
msgstr "社区论坛"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_res_company
msgid "Companies"
msgstr "公司"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__company_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__company_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__company_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__company_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__company_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Company"
msgstr "公司"

#. module: helpdesk
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config
msgid "Configuration"
msgstr "配置"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
msgid "Confirm"
msgstr "确认"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/wizard/helpdesk_stage_delete.py:0
msgid "Confirmation"
msgstr "确认"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla
msgid "Congratulations!"
msgstr "恭喜！"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_res_partner
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Contact"
msgstr "联系人"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_coupons
msgid "Coupons"
msgstr "优惠券"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Create Date"
msgstr "创建日期"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.email_template_action_helpdesk
msgid "Create a new template"
msgstr "创建一个新的模板"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main
msgid ""
"Create teams to organize your tickets by expertise or geographical region, "
"and define a different workflow for each team."
msgstr "创建团队以按专业知识或地理区域组织工单，并为每个团队定义不同的工作流。"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Create tickets by sending an email to an alias"
msgstr "通过向一个别名发送电子邮件来创建工单"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_success
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_tickets
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance
msgid "Create tickets to get statistics."
msgstr "创建工单以获取统计数据。"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_uid
msgid "Created by"
msgstr "创建人"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_date
msgid "Created on"
msgstr "创建日期"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "Creation Date"
msgstr "创建时间"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "Criteria"
msgstr "准则"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Current stage of this ticket"
msgstr "此工单的当前阶段"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_bounced_content
msgid "Custom Bounced Message"
msgstr "自定义退回消息"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Customer"
msgstr "客户"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
#: code:addons/helpdesk/models/res_company.py:0
#: model:helpdesk.team,name:helpdesk.helpdesk_team1
msgid "Customer Care"
msgstr "客户关怀"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_email
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_email
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_email
msgid "Customer Email"
msgstr "客户邮件"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_name
msgid "Customer Name"
msgstr "客户名称"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_phone
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_phone
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_phone
msgid "Customer Phone"
msgstr "客户电话"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__access_url
msgid "Customer Portal URL"
msgstr "客户门户网站网址"

#. module: helpdesk
#: model:ir.actions.server,name:helpdesk.action_open_customer_preview
msgid "Customer Preview"
msgstr "客户预览"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.rating_rating_action_helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_rating
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_ratings
msgid "Customer Ratings"
msgstr "客户点评"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__partner_ids
msgid "Customers"
msgstr "客户"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
msgid "Customers will be added to the followers of their tickets."
msgstr "客户将被添加到他们的门票关注者中。"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Daily Target"
msgstr "日常目标"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__reached_datetime
msgid "Datetime at which the SLA stage was reached for the first time"
msgstr "第一次达到约定阶段服务的日期时间"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours
msgid ""
"Day to reach the stage of the SLA, without taking the working calendar into "
"account"
msgstr "到达 SLA 阶段的日期，不考虑工作日历"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__deadline
msgid "Deadline"
msgstr "截止日期"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/views/helpdesk_ticket_graph/helpdesk_ticket_graph_model.js:0
#: code:addons/helpdesk/static/src/views/helpdesk_ticket_kanban/helpdesk_ticket_kanban_header.js:0
#: code:addons/helpdesk/static/src/views/helpdesk_ticket_list/helpdesk_ticket_list_renderer.js:0
#: code:addons/helpdesk/static/src/views/helpdesk_ticket_pivot/helpdesk_ticket_pivot_model.js:0
msgid "Deadline reached"
msgstr "截止日期已到"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_defaults
msgid "Default Values"
msgstr "默认值"

#. module: helpdesk
#: model:ir.actions.server,name:helpdesk.unlink_helpdesk_stage_action
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid "Delete"
msgstr "删除"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
msgid "Delete Stage"
msgstr "删除阶段"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Describe your team to your colleagues and customers..."
msgstr "向您的同事和客户描述您的团队..."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__description
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__description
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__description
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__description
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "Description"
msgstr "描述"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "Description of the policy..."
msgstr "备注..."

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_digest_digest
msgid "Digest"
msgstr "摘要"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
msgid "Discard"
msgstr "丢弃"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__display_name
msgid "Display Name"
msgstr "显示名称"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
msgid "Dissatisfied"
msgstr "不満足"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/digest.py:0
msgid "Do not have access, skip this data for user's digest email"
msgstr "无访问权限，用户摘要邮件忽略该数据"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__balanced
msgid "Each user has an equal number of open tickets"
msgstr "每个用户都有相同数量的未结工单"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__randomly
msgid "Each user is assigned an equal number of tickets"
msgstr "为每个用户分配相同数量的工单"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Edit"
msgstr "编辑"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_email
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
msgid "Email Alias"
msgstr "电子邮箱别名"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__template_id
msgid "Email Template"
msgstr "EMail模板"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__template_id
msgid ""
"Email automatically sent to the customer when the ticket reaches this stage.\n"
"By default, the email will be sent from the email alias of the helpdesk team.\n"
"Otherwise it will be sent from the company's email address, or from the catchall (as defined in the System Parameters)."
msgstr ""
"当工单到达此阶段时，电子邮件会自动发送给客户。\n"
"默认情况下，电子邮件将从支持团队的电子邮件别名发送。\n"
"否则，它将从公司的电子邮件地址或从 catchall（如系统参数中定义）发送。"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__email_cc
msgid "Email cc"
msgstr "邮件抄送"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_domain
msgid "Email domain e.g. 'example.com' in 'odoo@example.com'"
msgstr "电子邮件域名，例如 'odoo@example.com' 中的 'example.com'"

#. module: helpdesk
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
msgid "Emails sent to"
msgstr "发送到的电子邮件"

#. module: helpdesk
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
msgid ""
"Emails sent to a Helpdesk Team alias generate tickets in your pipeline."
msgstr "发送到帮助台团队的电子邮箱，并为您生成工单。"

#. module: helpdesk
#: model:mail.template,description:helpdesk.rating_ticket_request_email_template
msgid "Enable \"customer ratings\" feature on the helpdesk team"
msgstr "在支持人员团队中启用“客户评级”功能"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Enter the <b>subject</b> of your ticket <br/><i>(e.g. Problem with my "
"installation, Wrong order, etc.).</i>"
msgstr "输入您的工票<b>主题</b> <br/><i> （例如：我的安装有问题，订单错了，等等）</i>。"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__exceeded_hours
msgid "Exceeded Working Hours"
msgstr "超过工作时间"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__exclude_stage_ids
msgid "Excluding Stages"
msgstr "不包括各阶段"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "Extra Info"
msgstr "额外信息"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__failed
msgid "Failed"
msgstr "失败的"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_fail
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_fail
msgid "Failed SLA Policy"
msgstr "失败的SLA 策略"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_failed
msgid "Failed SLA Ticket"
msgstr "失败的 SLA 工单"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Failed Tickets"
msgstr "失败的工单"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_fsm
msgid "Field Service"
msgstr "现场服务"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
msgid "First Assignment Date"
msgstr "首次分派日期"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__assign_date
msgid "First assignment date"
msgstr "首次分派日期"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__fold
msgid "Folded in Kanban"
msgstr "折叠看板"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Follow All Team's Tickets"
msgstr "关注所有团队的工单"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket
msgid "Follow all your helpdesk tickets"
msgstr "跟踪所有服务台单"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Followed"
msgstr "关注"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_follower_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_follower_ids
msgid "Followers"
msgstr "关注者"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_partner_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_partner_ids
msgid "Followers (Partners)"
msgstr "关注者（合作伙伴）"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_type_icon
msgid "Font awesome icon e.g. fa-tasks"
msgstr "Font Awesome图标，例如：fa-tasks"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Future Activities"
msgstr "未来活动"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Get in touch with your website visitors, and engage them with scripted "
"chatbot conversations. Create and search tickets from your conversations."
msgstr "与网站访客取得联系，通过脚本聊天机器人对话，与他们互动。从对话中创建和搜索支持请求。"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action
msgid ""
"Get statistics on your tickets and how long it takes to assign and resolve "
"them."
msgstr "获取有关您的工单以及分配和解决它们所需的时间的统计信息。"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Get tickets through an online form"
msgstr "通过线上表格获取工单"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Grant discounts, free products or free shipping"
msgstr "赠送折扣、免费产品或免费送货"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
msgid ""
"Grant employees access to your helpdesk team or tickets by adding them as "
"followers. Employees automatically get access to the tickets they are "
"assigned to."
msgstr "通过将员工添加为关注者，使他们能够访问技术支持团队或支持请求。员工会自动获得访问权限，查看受分配的工单。"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
msgid ""
"Grant portal users access to your helpdesk team or tickets by adding them as"
" followers. Customers automatically get access to their tickets in their "
"portal."
msgstr "通过将门户用户添加为关注者，使他们能够访问技术支持团队或技术支持请求。客户可自动获得权限，查看其门户中的支持请求。"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__done
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__done
msgid "Green"
msgstr "绿色"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_done
msgid "Green Kanban Label"
msgstr "绿色看板标签"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__normal
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__normal
msgid "Grey"
msgstr "灰色"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_normal
msgid "Grey Kanban Label"
msgstr "灰色看板标签"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Group By"
msgstr "分组方式"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
msgid "Happy"
msgstr "快乐"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Happy face"
msgstr "笑脸"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__has_message
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__has_message
msgid "Has Message"
msgstr "有消息"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached
msgid "Has SLA reached"
msgstr "晚于 SLA 阶段规定时间"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached_late
msgid "Has SLA reached late"
msgstr "晚于 SLA 阶段规定时间"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower
msgid "Hello"
msgstr "您好"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Help Center"
msgstr "帮助中心"

#. module: helpdesk
#: model:ir.ui.menu,name:helpdesk.menu_helpdesk_root
#: model_terms:ir.ui.view,arch_db:helpdesk.digest_digest_view_form
msgid "Helpdesk"
msgstr "服务台"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_team_dashboard_action_main
msgid "Helpdesk Overview"
msgstr "帮助中心概览"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_sla
msgid "Helpdesk SLA Policies"
msgstr "帮助中心 SLA 政策"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_stage
msgid "Helpdesk Stage"
msgstr "服务台阶段"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_stage_delete_wizard
msgid "Helpdesk Stage Delete Wizard"
msgstr "支持人员阶段删除向导"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_tag
msgid "Helpdesk Tags"
msgstr "帮助中心标签"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model,name:helpdesk.model_helpdesk_team
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__team_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__team_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__team_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__team_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
msgid "Helpdesk Team"
msgstr "帮助中心团队"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
msgid "Helpdesk Team Search"
msgstr "技术支持团队搜索"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_team_action
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__team_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__team_ids
#: model:ir.ui.menu,name:helpdesk.helpdesk_team_menu
msgid "Helpdesk Teams"
msgstr "帮助中心团队"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "Helpdesk Ticket"
msgstr "服务台工单"

#. module: helpdesk
#: model:ir.actions.server,name:helpdesk.ir_cron_auto_close_ticket_ir_actions_server
msgid "Helpdesk Ticket: Automatically close the tickets"
msgstr "服务台工单：自动关闭工单"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
msgid "Helpdesk Tickets"
msgstr "服务台工单"

#. module: helpdesk
#: model:mail.template,name:helpdesk.solved_ticket_request_email_template
msgid "Helpdesk: Ticket Closed"
msgstr "服务台：工单已关闭"

#. module: helpdesk
#: model:mail.template,name:helpdesk.rating_ticket_request_email_template
msgid "Helpdesk: Ticket Rating Request"
msgstr "帮助台：工单评级请求"

#. module: helpdesk
#: model:mail.template,name:helpdesk.new_ticket_request_email_template
msgid "Helpdesk: Ticket Received"
msgstr "服务台：技术支持请求已收到"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "High Priority"
msgstr "高优先级"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__2
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__2
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__2
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__2
msgid "High priority"
msgstr "高优先级"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "History"
msgstr "历史"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_open_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_open_hours
msgid "Hours Open"
msgstr "开放小时"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__first_response_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__first_response_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__first_response_hours
msgid "Hours to First Response"
msgstr "首次响应的小时数"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "ID"
msgstr "ID"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_thread_id
msgid ""
"ID of the parent record holding the alias (example: project holding the task"
" creation alias)"
msgstr "上级记录ID支持别名(例如:项目支持任务创建别名)"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_icon
msgid "Icon"
msgstr "图标"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_icon
msgid "Icon to indicate an exception activity."
msgstr "指示异常活动的图标。"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction
msgid "If checked, new messages require your attention."
msgstr "如果勾选此项，则需要查看新消息。"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_sms_error
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_sms_error
msgid "If checked, some messages have a delivery error."
msgstr "如果勾选此项， 某些消息将出现发送错误。"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_bounced_content
msgid ""
"If set, this content will automatically be sent out to unauthorized users "
"instead of the default message."
msgstr "如果设置，此内容将自动发送给未经授权的用户，而不是默认消息。"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
#: model:helpdesk.stage,legend_normal:helpdesk.stage_cancelled
#: model:helpdesk.stage,legend_normal:helpdesk.stage_in_progress
#: model:helpdesk.stage,legend_normal:helpdesk.stage_new
#: model:helpdesk.stage,legend_normal:helpdesk.stage_on_hold
#: model:helpdesk.stage,legend_normal:helpdesk.stage_solved
#: model:helpdesk.stage,name:helpdesk.stage_in_progress
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "In Progress"
msgstr "进行中"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__from_stage_ids
msgid "In Stages"
msgstr "阶段"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__normal
msgid "In progress"
msgstr "进行中"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_day
msgid "Inactive Period(days)"
msgstr "不活跃期（天）"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__invited_internal
msgid "Invited internal users (private)"
msgstr "受邀内部用户（非公开）"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__portal
msgid "Invited portal users and all internal users (public)"
msgstr "受邀网站用户和所有内部用户（公开）"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_is_follower
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_is_follower
msgid "Is Follower"
msgstr "是关注者"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Issue credits notes"
msgstr "发布退款通知"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__duration_tracking
msgid "JSON that maps ids from a many2one field to seconds spent"
msgstr "将 many2one 字段中的 id 映射到所用秒数的 JSON 文件"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_blocked
msgid "Kanban Blocked Explanation"
msgstr "看板阻塞说明"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_normal
msgid "Kanban Ongoing Explanation"
msgstr "看板进展中说明"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__kanban_state
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__kanban_state
msgid "Kanban State"
msgstr "看板状态"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state_label
msgid "Kanban State Label"
msgstr "看板状态标签"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_done
msgid "Kanban Valid Explanation"
msgstr "看板有效解释"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_knowledge
msgid "Knowledge"
msgstr "知识"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
msgid "Last 3 months"
msgstr "最近3个月"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Last 30 Days"
msgstr "最近30天"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
msgid "Last 30 days"
msgstr "最近30天"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Last 365 Days"
msgstr "最近 365 天"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Last 7 Days"
msgstr "最近7天"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
msgid "Last 7 days"
msgstr "最近7天"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__date_last_stage_update
msgid "Last Stage Update"
msgstr "最后阶段更新"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_uid
msgid "Last Updated by"
msgstr "最后更新人"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_date
msgid "Last Updated on"
msgstr "上次更新日期"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Late Activities"
msgstr "最近活动"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
msgid "Latest Ratings"
msgstr "最后评分"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Let's create your first <b>ticket</b>."
msgstr "让我们来创建你的<b>第一张工单</b>。"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Let's go back to the <b>kanban view</b> to get an overview of your next "
"tickets."
msgstr "让我们回到 <b>看板视图</b> ，了解您的下一个工单的概述。"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Let's view your <b>team's tickets</b>."
msgstr "让我们来看看你的<b>团队的工单</b>。"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_livechat
msgid "Live Chat"
msgstr "在线聊天"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_incoming_local
msgid "Local-part based incoming detection"
msgstr "收件时检测本地的别名域"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Low Priority"
msgstr "低优先级"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__0
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__0
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__0
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__0
msgid "Low priority"
msgstr "低优先级"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action
msgid ""
"Make sure tickets are handled in a timely manner by using SLA Policies.<br>"
msgstr "通过使用SLA政策，确保工单得到及时的处理。<br>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Make sure tickets are handled on time"
msgstr "确保按时处理工单"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main
msgid "Make sure tickets are handled on time by using SLA Policies.<br>"
msgstr "通过使用SLA政策，确保工单得到及时处理。<br>"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__time
msgid ""
"Maximum number of working hours a ticket should take to reach the target "
"stage, starting from the date it was created."
msgstr "工单到达目标阶段所需的最大工作小时数（从创建之日起开始）。"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk
msgid ""
"Measure your customer satisfaction by sending rating requests when your "
"tickets are solved."
msgstr "通过在解决工单时发送评级请求来衡量客户满意度。"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__medium_id
msgid "Medium"
msgstr "中等"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Medium Priority"
msgstr "中等优先级"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__1
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__1
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__1
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__1
msgid "Medium priority"
msgstr "中等优先级别"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_ir_ui_menu
msgid "Menu"
msgstr "菜单"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_mail_message
msgid "Message"
msgstr "消息"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error
msgid "Message Delivery error"
msgstr "消息发送错误"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_ids
msgid "Messages"
msgstr "消息"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__priority
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__priority
msgid "Minimum Priority"
msgstr "最小优先级"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__stage_id
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__sla_stage_id
msgid "Minimum stage a ticket needs to reach in order to satisfy this SLA."
msgstr "为满足此 SLA 工单需达到的最低阶段。"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_ir_module_module
msgid "Module"
msgstr "模块"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__to_stage_id
msgid "Move to Stage"
msgstr "转移到阶段"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__my_activity_date_deadline
msgid "My Activity Deadline"
msgstr "我的活动截止时间"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "My Deadline"
msgstr "我的截止活动"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "My Performance"
msgstr "我的绩效"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_my
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_my
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "My Tickets"
msgstr "我的工单"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__name
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "Name"
msgstr "名称"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Neutral face"
msgstr "平静"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
#: model:helpdesk.stage,name:helpdesk.stage_new
msgid "New"
msgstr "新建"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__assign_method
msgid ""
"New tickets will automatically be assigned to the team members that are "
"available, according to their working hours and their time off."
msgstr "新工单将根据他们的工作时间和休息时间自动分配给可用的团队成员。"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Newest"
msgstr "最新"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_calendar_event_id
msgid "Next Activity Calendar Event"
msgstr "下一个活动日历事件"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_date_deadline
msgid "Next Activity Deadline"
msgstr "下一活动截止日期"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_summary
msgid "Next Activity Summary"
msgstr "下一活动摘要"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_id
msgid "Next Activity Type"
msgstr "下一活动类型"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "No Customer"
msgstr "无客户"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main
msgid "No SLA policies found. Let's create one!"
msgstr "没有找到SLA政策。让我们创建一个!"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk
msgid "No activity types found. Let's create one!"
msgstr "未找到活动类型。让我们创建一个！"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_success
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_tickets
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action
#: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk
msgid "No data yet!"
msgstr "还没有数据耶！"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_team_action
msgid "No stages found. Let's create one!"
msgstr "没有找到阶段。让我们创建一个!"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action
msgid "No tags found. Let's create one!"
msgstr "找不到标签。 让我们创建一个！"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main
msgid "No teams found"
msgstr "没有找到团队"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action
msgid "No teams found. Let's create one!"
msgstr "未找到团队。让我们创建一个！"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create
msgid "No tickets found"
msgstr "没有找到工单"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned
msgid "No tickets found. Let's create one!"
msgstr "没有找到工单，让我们创建一个！"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "None"
msgstr "无"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction_counter
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction_counter
msgid "Number of Actions"
msgstr "操作数量"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_failed
msgid "Number of SLAs Failed"
msgstr "未达 SLA 数目"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__ticket_count
msgid "Number of Tickets"
msgstr "工单数量"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error_counter
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error_counter
msgid "Number of errors"
msgstr "错误数量"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction_counter
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction_counter
msgid "Number of messages requiring action"
msgstr "需要采取行动的消息数量"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error_counter
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error_counter
msgid "Number of messages with delivery error"
msgstr "发送错误的消息的数量"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "Number of open tickets with at least one SLA failed."
msgstr "至少有一个 SLA 失败的打开工单数。"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_open_ticket_count
msgid "Number of other open tickets from the same partner"
msgstr "来自同一合作伙伴的其他未结工单的数量"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_count
msgid "Number of other tickets from the same partner"
msgstr "来自同一伙伴的其他工单数量"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "Number of tickets closed in the past 7 days."
msgstr "过去 7 天内关闭的工单数量。"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
msgid "Okay"
msgstr "OK"

#. module: helpdesk
#: model:helpdesk.stage,name:helpdesk.stage_on_hold
msgid "On Hold"
msgstr "暂停"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__ongoing
msgid "Ongoing"
msgstr "正在进行"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Open"
msgstr "打开"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
msgid "Open Tickets"
msgstr "正在做的工单"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__open_hours
msgid "Open Time (hours)"
msgstr "花费时间（小时）"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Open the ticket."
msgstr "打开工单"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_force_thread_id
msgid ""
"Optional ID of a thread (record) to which all incoming messages will be "
"attached, even if they did not reply to it. If set, this will disable the "
"creation of new records completely."
msgstr "无论是否回复，所有的接收的邮件都将附上一条线索（记录）选配的ID。如果设置了，这个将完全阻止新记录的创建。"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk
msgid "Our Ratings"
msgstr "我们的点评"

#. module: helpdesk
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_team_dashboard
msgid "Overview"
msgstr "概述"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_model_id
msgid "Parent Model"
msgstr "上级模型"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_thread_id
msgid "Parent Record Thread ID"
msgstr "上级记录ID"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_model_id
msgid ""
"Parent model holding the alias. The model holding the alias reference is not"
" necessarily the model given by alias_model_id (example: project "
"(parent_model) and task (model))"
msgstr ""
"父级模型拥有别名。拥有别名参考的模型不一定是alias_model_id给出的模型 (例如：project(parent_model) 和任务 "
"(模型))"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_ids
msgid "Partner Tickets"
msgstr "合作伙伴工单"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__privacy_visibility
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__team_privacy_visibility
msgid ""
"People to whom this helpdesk team and its tickets will be visible.\n"
"\n"
"- Invited internal users: internal users can access the team and the tickets they are following. This access can be modified on each ticket individually by adding or removing the user as follower.\n"
"A user with the helpdesk > administrator access right level can still access this team and its tickets, even if they are not explicitely part of the followers.\n"
"\n"
"- All internal users: all internal users can access the team and all of its tickets without distinction.\n"
"\n"
"- Invited portal users and all internal users: all internal users can access the team and all of its tickets without distinction.\n"
"Portal users can only access the tickets they are following. This access can be modified on each ticket individually by adding or removing the portal user as follower."
msgstr ""
"此帮助台团队及其工单将对其可见的人员。\n"
"\n"
"- 受邀的内部用户：内部用户可以访问团队和他们关注的工单。可以通过添加或删除用户作为关注者来单独修改每个工单上的此访问权限。\n"
"具有支持人员>管理员访问权限级别的用户仍然可以访问此团队及其工单，即使他们不是关注者明确的一部分。\n"
"\n"
"- 所有内部用户：所有内部用户都可以不加区别地访问团队及其所有工单。\n"
"\n"
"- 受邀网站用户和所有内部用户：所有内部用户都可以不加区别地访问团队及其所有工单。\n"
"网站用户只能访问他们关注的工单。可以通过添加或删除网站用户作为关注者来单独修改每个工单上的此访问权限。"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "People to whom this team and its tickets will be visible"
msgstr "该团队及其支持请求将向哪些人开放"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__rating_percentage_satisfaction
msgid "Percentage of happy ratings"
msgstr "满意度"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Percentage of tickets that were closed without failing any SLAs."
msgstr "在不违反任何SLA的情况下关闭的工单的百分比。"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid ""
"Percentage of tickets whose SLAs have successfully been reached on time over"
" the total number of tickets closed within the past 7 days."
msgstr "过去 7 天内，成功按时达到 SLA 的支援请求占已关闭支援请求的总数百分比。"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Performance"
msgstr "效能"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team_performance
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_graph_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_pivot_analysis
msgid "Performance Analysis"
msgstr "绩效分析"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__auto_close_day
msgid "Period of inactivity after which tickets will be automatically closed."
msgstr "不活动的时期，之后工单将被自动关闭。"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "Phone"
msgstr "电话"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Plan onsite interventions"
msgstr "规划现场干预措施"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Please enter a number."
msgstr "请输入一个数值"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Please enter a percentage below 100."
msgstr "请输入低于 100 的百分比。"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Please enter a positive value."
msgstr "请输入一个正值。"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Please enter a value less than or equal to 5."
msgstr "请输入小于或等于5的值"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_contact
msgid ""
"Policy to post a message on the document using the mailgateway.\n"
"- everyone: everyone can post\n"
"- partners: only authenticated partners\n"
"- followers: only followers of the related document or members of following channels\n"
msgstr ""
"使用邮件网关在文档中发布消息的政策：\n"
"- 所有人：任何人都可以发布\n"
"- 合作伙伴：仅限认证通过的合作伙伴\n"
"- 关注者：仅限关联文档或关注频道的成员\n"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_url
msgid "Portal Access URL"
msgstr "门户网站访问网址"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
msgid ""
"Portal users will be removed from the followers of the team and its tickets."
msgstr "门户用户将从团队及其工单的关注者中删除。"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__priority
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__priority
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Priority"
msgstr "优先级"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__properties
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Properties"
msgstr "权益"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "Rating"
msgstr "点评"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__rating_last_value
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_last_value
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_pivot_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_graph_inherit_helpdesk
msgid "Rating (1-5)"
msgstr "评分（1-5）"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg_text
msgid "Rating Avg Text"
msgstr "评价平均文本"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_feedback
msgid "Rating Last Feedback"
msgstr "最新反馈评级"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_image
msgid "Rating Last Image"
msgstr "最新图像评级"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_value
msgid "Rating Last Value"
msgstr "最新值评级"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_percentage_satisfaction
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_percentage_satisfaction
msgid "Rating Satisfaction"
msgstr "评级满意度"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_text
msgid "Rating Text"
msgstr "评分文本"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_count
msgid "Rating count"
msgstr "点评数"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_ids
msgid "Ratings"
msgstr "点评"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree
msgid "Reach Stage"
msgstr "到达阶段"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__reached
msgid "Reached"
msgstr "达到"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__reached_datetime
msgid "Reached Date"
msgstr "到达日期"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
#: model:helpdesk.stage,legend_done:helpdesk.stage_cancelled
#: model:helpdesk.stage,legend_done:helpdesk.stage_in_progress
#: model:helpdesk.stage,legend_done:helpdesk.stage_new
#: model:helpdesk.stage,legend_done:helpdesk.stage_on_hold
#: model:helpdesk.stage,legend_done:helpdesk.stage_solved
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__done
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Ready"
msgstr "就绪"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Receive notifications whenever tickets are created, rated or discussed on in"
" this team"
msgstr "每当在此团队中创建、评级或讨论工单时接收通知"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_force_thread_id
msgid "Record Thread ID"
msgstr "记录线索ID"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__blocked
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__blocked
msgid "Red"
msgstr "红色"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_blocked
msgid "Red Kanban Label"
msgstr "红色的看板标签"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Reference"
msgstr "参考号"

#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_ticket_refund_status
msgid "Refund Status"
msgstr "退款(货)状态"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_credit_notes
msgid "Refunds"
msgstr "退款"

#. module: helpdesk
#: model:helpdesk.tag,name:helpdesk.tag_repair
msgid "Repair"
msgstr "维修"

#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_ticket_repair_status
msgid "Repair Status"
msgstr "维修状态"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_repairs
msgid "Repairs"
msgstr "维修"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Reported on"
msgstr "<strong class=\"col-lg-2\">报表时间</strong>"

#. module: helpdesk
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_main
msgid "Reporting"
msgstr "报表"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_user_id
msgid "Responsible User"
msgstr "责任用户"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Restore"
msgstr "还原"

#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_ticket_return_status
msgid "Return Status"
msgstr "退货状态:"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Return faulty products"
msgstr "退回有问题的产品"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_returns
msgid "Returns"
msgstr "退货"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA"
msgstr "SLA"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_deadline
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA Deadline"
msgstr "服务水平协议的最后期限"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__failed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA Failed"
msgstr "失败的SLA"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action_main
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_sla
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_sla
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__sla_ids
#: model:ir.model.fields,field_description:helpdesk.field_res_users__sla_ids
#: model:ir.ui.menu,name:helpdesk.helpdesk_sla_menu_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "SLA Policies"
msgstr "SLA策略"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_res_partner__sla_ids
#: model:ir.model.fields,help:helpdesk.field_res_users__sla_ids
msgid ""
"SLA Policies that will automatically apply to the tickets submitted by this "
"customer."
msgstr "将自动应用于此客户提交的工单的 SLA 策略。"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "SLA Policy"
msgstr "SLA 政策"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__description
msgid "SLA Policy Description"
msgstr "SLA策略说明"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_stage_id
msgid "SLA Stage"
msgstr "SLA阶段"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_status_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_status_ids
msgid "SLA Status"
msgstr "SLA状态"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_action
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_dashboard_action
#: model:ir.model,name:helpdesk.model_helpdesk_sla_report_analysis
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_sla_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_cohort
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_graph
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_pivot
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "SLA Status Analysis"
msgstr "SLA状态分析"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_fail
msgid "SLA Status Failed"
msgstr "SLA状态失败"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_success
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_success
msgid "SLA Status Success"
msgstr "SLA 状态成功"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__reached
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA Success"
msgstr "SLA成功"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "SLA Success Rate"
msgstr "SLA 成功率"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__ongoing
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA in Progress"
msgstr "正在进行的SLA"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_ids
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "SLAs"
msgstr "服务水平协议"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_sms_error
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_sms_error
msgid "SMS Delivery error"
msgstr "短信发送错误"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Sad face"
msgstr "悲伤的表情"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Sample"
msgstr "示例"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
msgid "Satisfied"
msgstr "满意"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Save this ticket and the modifications you've made to it."
msgstr "保存此工单以及对此工单所做的修改。"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Schedule your <b>activity</b>."
msgstr "安排您的<b>活动</b>。"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
msgid "Search SLA Policies"
msgstr "搜索SLA策略"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Search in Assigned to"
msgstr "在“分配给”中搜索"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Search in Customer"
msgstr "在客户中搜索"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Search in Helpdesk Team"
msgstr "在服务台团队搜索"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Search in Stage"
msgstr "在阶段搜索"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Search%(left)s Tickets%(right)s"
msgstr "搜索%(left)s工单%(right)s"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_token
msgid "Security Token"
msgstr "安全令牌"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Select the <b>customer</b> of your ticket."
msgstr "选择你的工单的<b>客户</b>。"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Self-Service"
msgstr "自助服务"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.action_helpdesk_ticket_mass_mail
msgid "Send Email"
msgstr "发送电子邮件"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Send broken products for repair"
msgstr "发送破损产品进行维修"

#. module: helpdesk
#: model:mail.template,description:helpdesk.new_ticket_request_email_template
msgid ""
"Send customers a confirmation email to notify them that their helpdesk "
"ticket has been received and is currently being reviewed by the helpdesk "
"team. Automatically send an email to customers when a ticket reaches a "
"specific stage in a helpdesk team by setting this template on that stage."
msgstr ""
"向客户发送确认电子邮件，通知他们已收到技术支持请求，技术支持团队正在对其进行审核。在技术支持团队的特定阶段设置模板，当技术支持请求到达该阶段时，自动向客户发送电子邮件。"

#. module: helpdesk
#: model:helpdesk.tag,name:helpdesk.tag_service
msgid "Service"
msgstr "服务"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Set an Email Template on Stages"
msgstr "设置阶段性的电子邮件模板"

#. module: helpdesk
#: model:mail.template,description:helpdesk.solved_ticket_request_email_template
msgid ""
"Set this template on a project's stage to automate email when tasks reach "
"stages"
msgstr "在项目的阶段设置此模板，以便在任务到达阶段时自动发送电子邮件"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "Settings"
msgstr "设置"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.portal_share_action
msgid "Share Ticket"
msgstr "分享工单"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Share presentations and videos, and organize them into courses. Allow "
"customers to search your eLearning courses in the help center for answers to"
" their questions."
msgstr "共享演示文稿和视频，并将其整理成课程。允许客户在帮助中心搜索电子学习课程，寻找问题答案。"

#. module: helpdesk
#: model:res.groups,name:helpdesk.group_use_rating
msgid "Show Customer Ratings"
msgstr "显示客户评分"

#. module: helpdesk
#: model:res.groups,name:helpdesk.group_use_sla
msgid "Show SLA Policies"
msgstr "显示SLA策略"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Show all records which has next action date is before today"
msgstr "显示下一操作日期早于今天的所有记录"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__sla_id
msgid "Sla"
msgstr "Sla"

#. module: helpdesk
#: model:helpdesk.stage,name:helpdesk.stage_solved
msgid "Solved"
msgstr "已解决"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__source_id
msgid "Source"
msgstr "来源"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__stage_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__stage_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__stage_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Stage"
msgstr "阶段"

#. module: helpdesk
#: model:mail.message.subtype,description:helpdesk.mt_ticket_stage
#: model:mail.message.subtype,name:helpdesk.mt_ticket_stage
msgid "Stage Changed"
msgstr "阶段已改变"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
msgid "Stage Search"
msgstr "阶段搜索"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_stage_action
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__stage_ids
#: model:ir.ui.menu,name:helpdesk.helpdesk_stage_menu
msgid "Stages"
msgstr "阶段"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__stage_ids
msgid "Stages To Delete"
msgstr "删除阶段"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__stage_ids
msgid ""
"Stages the team will use. This team's tickets will only be able to be in "
"these stages."
msgstr "团队将要使用的阶段，这个团队的工单都会在这些阶段中。"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__status
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Status"
msgstr "状态"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_state
msgid ""
"Status based on activities\n"
"Overdue: Due date is already passed\n"
"Today: Activity date is today\n"
"Planned: Future activities."
msgstr ""
"基于活动的状态\n"
"逾期：超出到期日期\n"
"今天：活动日期是今天\n"
"计划：未来活动。"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__duration_tracking
msgid "Status time"
msgstr "状态时间"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__name
msgid "Subject"
msgstr "主题"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_success
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__success_rate
msgid "Success Rate"
msgstr "成功率"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7dayssuccess
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_success
msgid "Success Rate Analysis"
msgstr "成功率分析"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_success
msgid "Success SLA Policy"
msgstr "成功的SLA政策"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_tree
msgid "Tag"
msgstr "标签"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_tag_action
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__tag_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__tag_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__tag_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__tag_ids
#: model:ir.ui.menu,name:helpdesk.helpdesk_tag_menu
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Tags"
msgstr "标签"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action
msgid "Tags are perfect for organizing your tickets."
msgstr "标签是组织你的工单的完美选择。"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "Target"
msgstr "目标"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__stage_id
msgid "Target Stage"
msgstr "目标阶段"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
msgid "Team"
msgstr "团队"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__member_ids
msgid "Team Members"
msgstr "团队成员"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_stage_team_action
msgid "Team Stages"
msgstr "团队阶段"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.email_template_action_helpdesk
msgid "Templates"
msgstr "模板"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_model_id
msgid ""
"The model (Odoo Document Kind) to which this alias corresponds. Any incoming"
" email that does not reply to an existing record will cause the creation of "
"a new record of this model (e.g. a Project Task)"
msgstr ""
"相应于这个别名对应的模型(Odoo单据种类)。任何一封不属于对某个已存在的记录的到来邮件，将导致此模块中新记录的创建(例如：一个新的项目任务)。"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_name
msgid ""
"The name of the email alias, e.g. 'jobs' if you want to catch emails for "
"<jobs@example.odoo.com>"
msgstr "邮件别名的名称，例如：如果您要收取 <jobs@example.odoo.com> 的EMail,别名就要设为：\"jobs\""

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "The team does not allow ticket closing through portal"
msgstr "团队不允许通过门户关闭工单"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__exclude_stage_ids
msgid ""
"The time spent in these stages won't be taken into account in the "
"calculation of the SLA."
msgstr "在计算 SLA 时，不会考虑在这些阶段花费的时间。"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
msgid ""
"The visibility of the team needs to be set as \"Invited portal users and all"
" internal users\" in order to use the website form."
msgstr "团队的可见性需要设置为“受邀网站用户和所有内部用户”才能使用网站表单。"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "There are currently no Ticket for your account."
msgstr "您的账户当前没有工单。"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation
msgid "This"
msgstr "此"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid ""
"This SLA Policy will apply to tickets matching ALL of the following "
"criteria:"
msgstr "本 SLA 政策适用于符合以下所有标准的支持请求："

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__campaign_id
msgid ""
"This is a name that helps you keep track of your different campaign efforts,"
" e.g. Fall_Drive, Christmas_Special"
msgstr "名称会帮助您追踪不同营销活动，例如：节能减排、圣诞特辑"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__medium_id
msgid "This is the method of delivery, e.g. Postcard, Email, or Banner Ad"
msgstr "这是传达方法，例如：明信片、EMail或横幅广告"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__source_id
msgid ""
"This is the source of the link, e.g. Search Engine, another domain, or name "
"of email list"
msgstr "这是链接源，例如：搜索引擎、其他域名或EMail列表名称"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "This ticket was closed %s hours after its SLA deadline."
msgstr "此票单在服务级别协议截止日期后 %s 小时关闭。"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "This ticket was successfully closed %s hours before its SLA deadline."
msgstr "此票单在其 SLA 截止时间前 %s 小时成功关闭。"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
msgid ""
"This will archive the stages and all of the tickets they contain from the "
"following teams:"
msgstr "这将存档来自以下团队的阶段及其包含的所有工单："

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk
msgid ""
"Those represent the different categories of things you have to do (e.g. "
"\"Call\" or \"Send email\")."
msgstr "这些代表了你必须做的不同类别的事情（例如：\"打电话 \"或 \"发送电子邮件\"）"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Three stars, maximum score"
msgstr "三星为最高分"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__ticket_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Ticket"
msgstr "门票"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_dashboard
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_dashboard_action
#: model:ir.model,name:helpdesk.model_helpdesk_ticket_report_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_analysis
msgid "Ticket Analysis"
msgstr "工单分析"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_closed
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_closed
msgid "Ticket Closed"
msgstr "工单已关闭"

#. module: helpdesk
#: model:mail.template,subject:helpdesk.solved_ticket_request_email_template
msgid "Ticket Closed - Reference {{ object.id if object.id else 15 }}"
msgstr "技术支持请求已关闭 - 参考编号 {{ object.id if object.id else 15 }}"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__ticket_count
msgid "Ticket Count"
msgstr "工单数<br>"

#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_new
#: model:mail.message.subtype,name:helpdesk.mt_ticket_new
msgid "Ticket Created"
msgstr "已创建的工单"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__create_date
msgid "Ticket Creation Date"
msgstr "工单创建日期"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_deadline
msgid "Ticket Deadline"
msgstr "工单截止日期"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_ref
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__ticket_ref
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_ref
msgid "Ticket IDs Sequence"
msgstr "工单 ID 序列"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_properties
msgid "Ticket Properties"
msgstr "工单属性"

#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_rated
#: model:mail.message.subtype,name:helpdesk.mt_ticket_rated
msgid "Ticket Rated"
msgstr "工单评价"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_sla_status
msgid "Ticket SLA Status"
msgstr "工单 SLA 状态"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form
msgid "Ticket Title"
msgstr "支持请求标题"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Ticket closed by the customer"
msgstr "客户关闭的工单"

#. module: helpdesk
#: model:mail.message.subtype,description:helpdesk.mt_ticket_new
msgid "Ticket created"
msgstr "工单已创建"

#. module: helpdesk
#. odoo-javascript
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.actions.act_window,name:helpdesk.helpdesk_my_ticket_action_no_create
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_sla
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_unassigned
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_ids
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__ticket_count
#: model:ir.model.fields,field_description:helpdesk.field_res_users__ticket_count
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk
msgid "Tickets"
msgstr "工单"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_action
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_view_cohort
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_analysis
msgid "Tickets Analysis"
msgstr "工单分析"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__kpi_helpdesk_tickets_closed
msgid "Tickets Closed"
msgstr "工单已关闭"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Tickets Search"
msgstr "搜索工单"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__fold
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__fold
msgid "Tickets in a folded stage are considered as closed."
msgstr "折叠阶段的门票被视为关闭。"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_sale_timesheet
msgid "Time Billing"
msgstr "按时计费"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_hours
msgid "Time to close (hours)"
msgstr "关闭时间（小时）"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_hours
msgid "Time to first assignment (hours)"
msgstr "到第一次任务的时间（小时）"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_timesheet
msgid "Timesheets"
msgstr "工时单"

#. module: helpdesk
#: model:digest.tip,name:helpdesk.digest_tip_helpdesk_0
msgid "Tip: Create tickets from incoming emails"
msgstr "提示：从传入的电子邮件创建工单"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned
msgid ""
"To get things done, plan activities and use the ticket status.<br>\n"
"                Collaborate efficiently by chatting in real-time or via email."
msgstr "要完成工作，请计划活动并使用工单状态。<br>通过实时聊天或通过电子邮件高效协作。"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
msgid "Today"
msgstr "今天"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Today Activities"
msgstr "今日活动"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Today's Average Rating"
msgstr "今日平均评分"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__total_response_hours
msgid "Total Exchange Time in Hours"
msgstr "总交换时间（小时）"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Track &amp; Bill Time"
msgstr "追踪&amp; 账单时间"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Track customer satisfaction on tickets"
msgstr "跟踪客户对工单的满意度"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action
msgid ""
"Track the performance of your teams, the success rate of your tickets, and "
"how quickly you reach your service level agreements (SLAs)."
msgstr "跟踪团队的绩效、工单的成功率以及达到服务级别协议 （SLA） 的速度。"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Track the time spent on tickets"
msgstr "追踪花在工单上的时间"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Two stars, with a maximum of three"
msgstr "两颗星，上限三颗"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_decoration
msgid "Type of the exception activity on record."
msgstr "记录中异常活动的类型。"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
msgid "Unarchive Tickets"
msgstr "取消存档工单"

#. module: helpdesk
#. odoo-javascript
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: code:addons/helpdesk/static/src/views/helpdesk_ticket_graph/helpdesk_ticket_graph_model.js:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Unassigned"
msgstr "未分派"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__unassigned_tickets
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
msgid "Unassigned Tickets"
msgstr "未分配的工单"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Unread Messages"
msgstr "未读消息"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__3
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__3
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__3
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__3
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Urgent"
msgstr "紧急"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Use <b>activities</b> to organize your daily work."
msgstr "使用<b>活动</b>来组织您的日常工作。"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_alias
msgid "Use Alias"
msgstr "使用别名"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_coupons
msgid "Use Coupons"
msgstr "使用优惠券"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Use the chatter to <b>send emails</b> and communicate efficiently with your "
"customers. Add new people to the followers' list to make them aware of the "
"progress of this ticket."
msgstr "利用聊天记录<b>发送电子邮件</b> ，与客户进行高效沟通。将新人添加到关注者列表，以便了解此工单的进展情况。"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_res_users
#: model:res.groups,name:helpdesk.group_helpdesk_user
msgid "User"
msgstr "用户"

#. module: helpdesk
#: model:helpdesk.team,name:helpdesk.helpdesk_team3
msgid "VIP Support"
msgstr "VIP支持"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__privacy_visibility
msgid "Visibility"
msgstr "可见性"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Visibility &amp; Assignment"
msgstr "可见性 &amp; 分配"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Want to <b>boost your customer satisfaction</b>?<br/><i>Click Helpdesk to "
"start.</i>"
msgstr "想要 <b>提高客户满意度</b>?<br/><i>从单击客服开始。</i>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid ""
"We hope to have addressed your request satisfactorily. If you no longer need"
" our assistance, please close this ticket. Thank you for your collaboration."
msgstr "我们希望能圆满解决您的请求。如果您不再需要我们的帮助，请关闭此支持请求。感谢您的合作。"

#. module: helpdesk
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team1
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team3
msgid ""
"We provide 24/7 support, Monday through Friday. Ticket responses are usually provided within 2 working days.<br>\n"
"            Support is mainly provided in English. We can also assist in Spanish, French, and Dutch."
msgstr ""
"我们提供周一至周五的 24/7 全天候支持。工单回复通常在 2 个工作日内提供。<br>支持主要以英语提供。我们还可以提供西班牙语、法语和荷兰语的帮助。"

#. module: helpdesk
#: model:helpdesk.tag,name:helpdesk.tag_website
msgid "Website"
msgstr "网站"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_form
msgid "Website Form"
msgstr "网站表单"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__website_message_ids
msgid "Website Messages"
msgstr "网站消息"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__website_message_ids
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__website_message_ids
msgid "Website communication history"
msgstr "网站沟通记录"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__time
msgid "Within"
msgstr "内"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__resource_calendar_id
msgid "Working Hours"
msgstr "工作时间"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_assignation_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_assignation_hours
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
msgid "Working Hours to Assign"
msgstr "分配的工作时间"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_close_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_close_hours
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
msgid "Working Hours to Close"
msgstr "关闭的工作时间"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_deadline_hours
msgid "Working Hours until SLA Deadline"
msgstr "SLA 期限前尚余工作时数"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__exceeded_hours
msgid ""
"Working hours exceeded for reached SLAs compared with deadline. Positive "
"number means the SLA was reached after the deadline."
msgstr "与截止日期相比，已达到的 SLA 超过了工作时间。正数表示在截止日期之后达到 SLA。"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__resource_calendar_id
msgid "Working hours used to determine the deadline of SLA Policies."
msgstr "用于确定服务水平协议政策的截止日期的工作时间。"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
msgid ""
"Would you like to unarchive all of the tickets contained in these stages as "
"well?"
msgstr "是否也要取消存档这些阶段中包含的所有工单？"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid ""
"You cannot delete stages containing tickets. You can either archive them or "
"first delete all of their tickets."
msgstr "您无法删除包含工单的阶段。您可以存档它们，也可以先删除它们的所有工单。"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid ""
"You cannot delete stages containing tickets. You should first delete all of "
"their tickets."
msgstr "您无法删除包含工单的阶段。您应该首先删除他们所有的工单。"

#. module: helpdesk
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_closed_not_zero
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_rating_not_zero
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_success_not_zero
msgid "You cannot have negative targets"
msgstr "你不能有负数目标"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla
msgid "You completed all your tickets on time."
msgstr "你按时完成了所有的工单。"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "You have been invited to follow %s"
msgstr "您已受邀关注%s"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower
msgid "You have been invited to follow Ticket Document :"
msgstr "您已受邀关注此支持请求文件："

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "alias"
msgstr "别名"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "e.g. Close urgent tickets within 36 hours"
msgstr "例如：36小时解决紧急的工单"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "e.g. Customer Care"
msgstr "例如：客户关怀"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "e.g. My Company"
msgstr "例如：我的公司"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form
msgid "e.g. Product arrived damaged"
msgstr "例如：产品到达时已损坏"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "e.g. mycompany.com"
msgstr "e.g. mycompany.com"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_slides
msgid "eLearning"
msgstr "在线学习"

#. module: helpdesk
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
msgid "generate tickets in your pipeline."
msgstr "在流程中生成工单。"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation
msgid "has been created from ticket:"
msgstr "已从工票中创建。"

#. module: helpdesk
#: model:ir.actions.server,name:helpdesk.helpdesk_ratings_server_action
msgid "helpdesk view rating"
msgstr "帮助台视图分级"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "team search"
msgstr "团队搜索"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "tickets"
msgstr "支持请求"

#. module: helpdesk
#: model:mail.template,subject:helpdesk.rating_ticket_request_email_template
msgid ""
"{{ object.company_id.name or object.user_id.company_id.name or 'Helpdesk' "
"}}: Service Rating Request"
msgstr ""
"{{ object.company_id.name or object.user_id.company_id.name or 'Helpdesk' "
"}}: 服务评级请求"

#. module: helpdesk
#: model:mail.template,subject:helpdesk.new_ticket_request_email_template
msgid "{{ object.name }}"
msgstr "{{ object.name }}"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
msgid "{{rating.res_name if t['is_helpdesk_user'] else ''}}"
msgstr "{{rating.res_name if t['is_helpdesk_user'] else ''}}"