CRM Website Service Repair 5 4.5 87 VIP Support 10 randomly invited_internal

We provide 24/7 support, Monday through Friday. Ticket responses are usually provided within 2 working days.
Support is mainly provided in English. We can also assist in Spanish, French, and Dutch.

2 days to start 16 7 days to finish 56 8 hours to finish 3 8 Kitchen collapsing 3 Where can I download a catalog? 0 Warranty 2 blocked

Hello,

I would like to know what kind of warranties you are offering for your products.
Here is my contact number: 123456789

Thank you,
Chester Reed

Wood Treatment

Hello,

Is the wood from your furniture treated with a particular product? What would you recommend to maintain the quality of a dining table?
Your assistance would be greatly appreciated.

Thanks in Advance,
Azure Interior

Chair dimensions

Can you please tell me the dimensions of your “Office chair Black”? Also I am unable to find the information on your official site.
I look forward to your kind response.

Thank you!

Lost key done

Hello,

I bought a locker a few years ago and I, unfortunately, lost the key. I cannot retrieve the documents I had left in there without damaging the furniture item. What solution do you offer?

Thanks in advance for your help.
Kind regards,
Gemini Furniture

Furniture delivery

Hi,

I was wondering if you were delivering the furniture or if we needed to pick it up at your warehouse?
If you do take care of the delivery, are there any extra costs?

Regards,
Deco Addict

Cabinets in kit

Hello,

I would like to know if your cabinets come in a kit? They seem quite large and I am not sure they will fit through my front door.

Thank you for your help.
Best regards,
Jackson Group

Missing user manual blocked

Hello,

I recently purchased one of your wardrobes in a kit. Unfortunately, I didn’t receive the user manual, so I cannot assemble the item. Could you send me this document?

Thank you.
Kind regards,

Ugly Chair done

Hello,

I purchased a chair from you last week. I now realize it doesn’t go well with the rest of my furniture, so I would like to return it and to get a refund.

Regards,
Deco Addict

Couch

Hello,

The couch I ordered was scratched during the delivery. Would it be possible to have a gesture of goodwill?
Thank you for considering my request.

Best regards,

Chair wheels aren’t working 3 done

The chair I bought last year isn't turning correctly anymore. Are you selling spare parts for the wheels?

Thank you in advance for your help.
Chester Reed

Cabinet Colour and Lock aren't proper 3 done

Hi,

I purchased a "Cabinet With Doors" from your store a few days ago. The lock is not working properly and the color is wrong. This is unacceptable! I am asking for a product that corresponds to my order and that matches the quality you are advertising.

Regards,
The Jackson Group

Lamp Stand is bent 2

Hello,

Yesterday I purchased a lamp stand from your site but the product I received is bent.
Would it be possible to get a replacement?

Regards,
Ready Mat

Table legs are unbalanced 3 done

Hi,

A few days ago, I bought a Four Persons Desk. While assembling it in my office, I found that the legs of the table were not properly balanced. Could you please come and fix this?
Kindly do this as early as possible.

Best,
Azure Interior

Drawer’s slides and handle have a defect 3 done

Hi,

I have purchased a "Drawer" from your store but the slides and the handle seem to have a defect.
Would it be possible for you to fix it?

Regards,
Deco

Want to change the place of the dining area

Hello,

I want to change the location of the dining area and would like your advice.
Hope to hear from you soon.

Best,
Gemini Furniture

Received Product is damaged

Hi,

I ordered a "Table Kit" from your store but the delivered product is damaged. I demand a refund as soon as possible.

Regards,

Delivered wood panel is not what I ordered 2

Hello,

I ordered a wood panel from your online store, but the delivered product is not what I had ordered.

Could you please replace it with the right product?
Waiting for your response.

Best,
Wood Corner

Table not delivered on time 3

Hi,

A few days ago, I bought a Four Persons Desk. but it's still not delivered?
Kindly do this as early as possible.

Best,
Azure Interior

Where can I shop the same product? 0 What's the best kitchen cabinet varnish for your home? 1

Hello,

I would like to know What's the best kitchen cabinet varnish for your home?

Thank you,
Chester Reed

What customization features are available for cabinet? 1

Hello,

I would like to know What customization features are available for cabinet?

Thank you,
Chester Reed

HELPDESK_1 HELPDESK_2 HELPDESK_3 HELPDESK_4 HELPDESK_5 Provide warranty details Provide the details about the spare part of chair Give gesture of goodwill