User Administrator Show SLA Policies Show Customer Ratings Auto Assigment Helpdesk Administrator [(1,'=',1)] Helpdesk Ticket Administrator [(1,'=',1)] Helpdesk User ['|', ('privacy_visibility', '!=', 'invited_internal'), ('message_partner_ids', 'in', [user.partner_id.id]) ] Helpdesk Ticket User ['|', '|', ('team_id.privacy_visibility', '!=', 'invited_internal'), ('team_id.message_partner_ids', 'in', [user.partner_id.id]), ('message_partner_ids', 'in', [user.partner_id.id]), ] Ticket: multi-company [('company_id', 'in', company_ids + [False])] Team: multi-company [('company_id', 'in', company_ids)] SLA: multi-company [('company_id', 'in', company_ids)] Tickets: portal users: following [ ('team_privacy_visibility', '=', 'portal'), '|', ('message_partner_ids', 'in', [user.partner_id.id]), ('team_id.message_partner_ids', 'in', [user.partner_id.id]) ] Helpdesk SLA Report: multi-company [('company_id', 'in', company_ids + [False])] Helpdesk SLA Report: Helpdesk Ticket User [ '|', ('team_id.privacy_visibility', '!=', 'invited_internal'), '|', ('team_id.message_partner_ids', 'in', [user.partner_id.id]), ('ticket_id.message_partner_ids', 'in', [user.partner_id.id]), ] Helpdesk Ticket Report: multi-company [('company_id', 'in', company_ids + [False])] Helpdesk Ticket Report: Helpdesk Ticket User [ '|', ('team_id.privacy_visibility', '!=', 'invited_internal'), '|', ('team_id.message_partner_ids', 'in', [user.partner_id.id]), ('ticket_id.message_partner_ids', 'in', [user.partner_id.id]), ] Helpdesk Ticket Report: Helpdesk Ticket Administrator [(1,'=',1)]