28 lines
1.1 KiB
Python
28 lines
1.1 KiB
Python
# -*- coding: utf-8 -*-
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# Part of Odoo. See LICENSE file for full copyright and licensing details.
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from odoo import fields, models, _
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from odoo.exceptions import AccessError
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class Digest(models.Model):
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_inherit = 'digest.digest'
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kpi_helpdesk_tickets_closed = fields.Boolean('Tickets Closed')
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kpi_helpdesk_tickets_closed_value = fields.Integer(compute='_compute_kpi_helpdesk_tickets_closed_value', export_string_translation=False)
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def _compute_kpi_helpdesk_tickets_closed_value(self):
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if not self.env.user.has_group('helpdesk.group_helpdesk_user'):
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raise AccessError(_("Do not have access, skip this data for user's digest email"))
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self._calculate_company_based_kpi(
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'helpdesk.ticket',
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'kpi_helpdesk_tickets_closed_value',
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date_field='close_date',
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)
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def _compute_kpis_actions(self, company, user):
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res = super(Digest, self)._compute_kpis_actions(company, user)
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res['kpi_helpdesk_tickets_closed'] = 'helpdesk.helpdesk_team_dashboard_action_main&menu_id=%s' % self.env.ref('helpdesk.menu_helpdesk_root').id
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return res
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