111 lines
3.2 KiB
XML
111 lines
3.2 KiB
XML
<?xml version="1.0"?>
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<odoo>
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<menuitem
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id="menu_helpdesk_root"
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name="Helpdesk"
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sequence="90"
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web_icon="helpdesk,static/description/icon.png"
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groups="helpdesk.group_helpdesk_user">
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<menuitem
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id="helpdesk_menu_team_dashboard"
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name="Overview"
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action="helpdesk.helpdesk_team_dashboard_action_main"
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sequence="5"
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groups="helpdesk.group_helpdesk_user"/>
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<menuitem
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id="helpdesk_ticket_menu_main"
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name="Tickets"
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sequence="10">
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<menuitem
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id="helpdesk_ticket_menu_my"
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name="My Tickets"
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action="helpdesk_ticket_action_main_my"
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sequence="10"/>
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<menuitem
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id="helpdesk_ticket_menu_all"
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name="All Tickets"
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action="helpdesk_ticket_action_main_tree"
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sequence="20"/>
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</menuitem>
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<menuitem
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id="helpdesk_ticket_report_menu_main"
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name="Reporting"
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sequence="20">
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<menuitem
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id="helpdesk_ticket_report_menu"
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name="Tickets Analysis"
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action="helpdesk.helpdesk_ticket_analysis_action"
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sequence="10"/>
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<menuitem
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id="helpdesk_ticket_report_menu_sla_analysis"
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name="SLA Status Analysis"
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action="helpdesk_sla_report_analysis_action"
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sequence="20"
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groups="group_use_sla"/>
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<menuitem
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id="helpdesk_ticket_report_menu_ratings"
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name="Customer Ratings"
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action="helpdesk_ratings_server_action"
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sequence="30"
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groups="helpdesk.group_use_rating"/>
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</menuitem>
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<menuitem
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id="helpdesk_menu_config"
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name="Configuration"
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sequence="100"
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groups="helpdesk.group_helpdesk_manager">
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<menuitem
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id="helpdesk_team_menu"
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name="Helpdesk Teams"
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action="helpdesk_team_action"
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sequence="0"
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groups="helpdesk.group_helpdesk_manager"/>
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<menuitem
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id="helpdesk_stage_menu"
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action="helpdesk_stage_action"
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sequence="3"
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groups="base.group_no_one"/>
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<menuitem
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id="helpdesk_sla_menu_main"
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action="helpdesk_sla_action_main"
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sequence="7"
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groups="helpdesk.group_use_sla"/>
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<menuitem
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id="helpdesk_tag_menu"
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action="helpdesk_tag_action"
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sequence="15"
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groups="base.group_no_one"/>
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<menuitem
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id="helpdesk_team_canned_response_menu"
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action="mail.mail_canned_response_action"
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sequence="17"/>
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<menuitem
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id="helpdesk_menu_config_activity_type"
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action="mail_activity_type_action_config_helpdesk"
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sequence="20"
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groups="base.group_no_one"/>
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</menuitem>
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</menuitem>
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</odoo>
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