29 lines
1.2 KiB
XML
29 lines
1.2 KiB
XML
<?xml version='1.0' encoding='utf-8'?>
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<odoo>
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<data noupdate="1">
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<record id="digest.digest_digest_default" model="digest.digest">
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<field name="kpi_helpdesk_tickets_closed">True</field>
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</record>
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</data>
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<data>
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<record id="digest_tip_helpdesk_0" model="digest.tip">
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<field name="name">Tip: Create tickets from incoming emails</field>
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<field name="sequence">1800</field>
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<field name="group_id" ref="helpdesk.group_helpdesk_manager" />
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<field name="tip_description" type="html">
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<div>
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<t t-set="record" t-value="object.env['helpdesk.team'].search([('alias_name', '!=', False), ('alias_domain_id', '!=', False)],limit=1)" />
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<b class="tip_title">Tip: Create tickets from incoming emails</b>
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<t t-if="record.alias_email">
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<p class="tip_content">Emails sent to <a t-attf-href="mailto:{{record.alias_email}}" target="_blank" style="color: #714B67; text-decoration: none;"><t t-out="record.alias_email" /></a> generate tickets in your pipeline.</p>
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</t>
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<t t-else="">
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<p class="tip_content">Emails sent to a Helpdesk Team alias generate tickets in your pipeline.</p>
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</t>
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</div>
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</field>
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</record>
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</data>
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</odoo>
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